Subject Requirements

15 credits

Credits

BUS 112B

Customer Service

3

BUS 113B

Workplace Attitude Development

1

BUS 114B

Effective Listening & First Impressions

1

BUS 115B

Workplace Time Management & Goal Setting

1

BUS 116B

Effective Telephone Techniques

1

BUS 118B

Resolving Customer Complaints

1

BUS 119B

Workplace Decision Making & Conflict Resolution

1

BUS 110B

Human Relations for Employment

or MGT 212

Leadership & Human Relations

3

BUS 101

Introduction to Business

or MGT103

Small Business Management

3

Choose 6 credits from the following classes:

ACC

Choose from any ACC prefix

3

BUS 286B

Developing Your Resume

1

BUS 287B

Interviewing Techniques

1

MGT 201

Principles of Management

3

MGT 283

Introduction to Human Resources Management

3

MGT 235

Organizational Behavior

3

MKT

Choose from any MKT prefix

up to 6

CIT, COT, IS

Choose from any CIT, COT or IS prefix

up to 1

General Education Requirements - 9 credits

6

BUS 109B or higher level mathematics course

3

Choose from the following Courses:

BUS 112B

Customer Service

3

BUS 113B

Workplace Attitude Development

1

BUS 114B

Effective Listening & First Impressions

1

BUS 115B

Workplace Time Management & Goal Setting

1

BUS 116B

Effective Telephone Techniques

1

BUS 118B

Resolving Customer Complaints

1

BUS 119B

Workplace Decision Making & Conflict Resolution

1

BUS 110B

Human Relations for Employment

or MGT 212

Leadership & Human Relations

3